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StorMan eNews - %%Facility name%%, your free monthly read is here! About eNews
StorMan eNews Issue #12
July 2009 Edition
StorMan Software
Editor's Introduction

G'day and welcome to the 12th issue of our Monthly eNews, which also happens to be our birthday issue! Yes, that's right... StorMan's Monthly eNews has just turned 1 year old!

As frequent readers will be aware, my section is usually right at the end - so bear with me while I deal with writing what you're about to read, as opposed to what you have read. As expected, we'll take a bit of a look at the last 12 months here at StorMan Central, but speaking of looking... have you noticed we look a little different this month? As part of the 1 year anniversary, we have decided to give ourselves a gift and have revamped our eNews to provide a more modern look, with more content, and a design that works better in a wider variety of email clients at different screen sizes.

So without further stalling, please enjoy ...and until next time, happy surfing!

AndyRegards,
Andy & the StorMan Software Team

Computer Tip of the Month

To cycle through any applications that you currently have running on your computer, hold down ALT + TAB on your keyboard. While ALT is held down, tap the TAB key to cycle through the list. When you let go of ALT, Windows will display the program you've selected.

If you run a Mac system, the key combination is COMMAND + TAB

Alt-tab
A sample of the ALT + TAB application switching window (PC)
Acronym of the Month

WYSIWYG (pronounced Wiz-ee-wig) stands for What You See Is What You Get, and refers to software that will allow you to work with a file, and have it printed / displayed / rendered to look exactly the same as it looked on the screen while you were working on it.

Microsoft Word, for example, is a WYSIWYG editor - because the position of elements, colours, fonts, styles etc will all come out the same on the printer as they appear on screen. WYSIWYG is also commonly used in association with web design software, such as Microsoft's Expression Web, or Adobe's Dreamweaver.

Monthly Brainteaser

You have a round birthday cake. With three straight slices of a knife, divide the cake into 8 equal pieces. Stuck? Answer in the next issue!

Last month's answer: 'Head for cover' (although 'Head between the covers' is also correct).

v8 Sneak-peek

We're pleased to present another sneak-peek of a new screen from our soon-to-be-released version 8 software (the image below is a preview of the 'Invoice & Receipt' setup screen). Stay tuned next month for another sneak-peek!


Invoice Design
365 days of StorMan

I was recently given a challenge: sum up the last 365 days of things that happened at StorMan. In under 300 words. Here goes...

 

About this time last year, Ben returned from the 2008 Storage King conference, held up in Cairns. StorMan staff then attended a team building weekend (where Ben, Darran and Nick all bungee-jumped). In July, Ben decided to get all cozy with his software to see if it was, in fact, ergonomic (it was). Also in July, Andy wondered if you remote (he does!).

In August, Ben took on and broke the barriers of his knowledge wall, while Andy reflected on the importance of joining an association. In September, Nyree traded in her keyboard for a wheelbarrow as she visited South Africa to help build a church.

Ben was again breaking things – this time, the Yield Breakeven Point with a fantastic blog post and sample Excel worksheet on the topic. Still with Ben, October saw a great post from the 2008 SSAA Conference & Tradeshow (as did Wayne), while late October saw us open our UK office.

In November, Andy asked what your email address said about you, while Wayne pondered how well you train. In December, StorerCheck went live and Steve gave some pointers on making backups. Our Christmas newsletter was published, followed by an opening to the new year with a look at TXT messages by Ben. We also covered some great PowerSessions and took a brief look at the then-new myStorMan portal.

Ben had some great recession tactics for us back in February, followed by an interesting article by Andy – featuring none other than a photo of a trapdoor spider as inspiration for trapping your customers… and finally, in May, Wayne provided some great tips for those who are new to storage (or looking for a heads-up).



So how did I do? ...just over 280 words; not bad!
   
StorMan's "Phonesmart Un-conference" Hawaiian Experience

Wayne & Aaron of our Sales Team recently visited Hawaii for the Phonesmart's Un-conference. Wayne reports back with a detailed blog post about the amazing experience of participating in an un-conference...



First up, I aim to make this blog as factual as possible - but from memory only. I have not referred to any materials from the Un-conference. Why? Because Hawaii was a very special event, and I want my words to come (strictly) from the heart. If I get something out of context or chronological order, simply re-adjust my story in your own mind and read on.

Hawaii

So, here is how I recall the entire adventure. It all began October 2008, when I met Liz at the CSSA event in San Diego. I have always loved the idea of synergy and team work creating more opportunity for all, and I saw Phonesmart’s synergistic approach and Un-conference as a chance for StorMan to make a bigger impact in the USA. Luckily, and very scarily for me, Aaron, StorMan’s COO, agreed. It was frightening to hear Aaron commit on my whim, which was purely based on the goodwill aura surrounding Liz in San Diego, and the fact that if Phonesmart could get some of their good people along, people whom I had never been able to speak to by leaving endless messages on their phone and by sending endless emails to their company, then the “Un-conference” concept just might be different enough to your usual event/conference to provide something special in the way of relationship building with key players in the storage industry.

No kidding, I have (personally) spent months in our California office with spreadsheet and telephone, leaving messages for many of the people whom I was destined to shake hands with at the Un-conference, but had not been able to reach thus far. The response from those whom I was able to reach was often something like, “Yeah, well, what we have is definitely not perfect. But it works just well enough. And it fits just within the budget. We would not look at changing because… well… it is not that it isn’t broken. It is! When you buy management software you have to purchase the one that frustrates you the least! We have taped/glued/pasted/bolted/stuck it together so well, it is holding together, and we don’t have to spend any more money…” You get the idea? We knew we had something to offer that is way better than all of that. The problem was getting the ear of someone who should care more.

The hope was that Hawaii would help us get past all of that nonsense. Could Hawaii, and the economic situation, get people opening up and looking for solutions, instead of just being happy to ‘not quite desperately and frantically’ (yet) tread water in a potential sink-hole? Before we knew what the Un-conference would deliver, we (Aaron and I) put both our necks on the chopping block, over which hovers the gleeful axe-wielding silhouette of our company’s stockholders. We boldly committed to Liz that, if she could promise to try and make this work for us, then we would be there for her. Aaron and I flew out of Auckland Saturday morning our time, Friday morning Hawaiian time, before the Un-conference.

We arrived in Honolulu Friday night, the day before we had left Auckland airport. The International dateline is a wonderful thing. The flight is just under 9 hours – quicker than the length of time many Americans attending the Un-conference would spend in the air. However probably not as convenient because I am doubtful the volume of flights from Auckland to Hawaii is as regular as those from the mainland. We would not leave the island of O’ahu for the Un-conference on Hawaii until Tuesday, so we had to kill three days in Waikiki. Arrival onto US soil for a non-citizen is always unnerving. The job of border protection is, as it should be, taken very seriously by border authorities. As a traveller one feels every move one makes is being watched closely, and one hopes fervently that nothing they say or do is taken offensively, or seen in any way as being negative, by border authorities. Sometimes I feel, in an effort to look decidedly honest, we kiwis probably end up looking somewhat dodgy.

Hawaii

So my favourite strategy (which also happens to be a very honest strategy) is to look extremely tired whenever I fly into LA. This is very easy to do when you have flown all night. But in this case we weren’t tired because the Air New Zealand flight to Honolulu from Auckland is a very humane daytime flight, on a craft with nicely re-furbished seats, which are actually quite comfortable and offer surprising leg room – even in ‘cattle-class’. So I think I was trying to appear “earnest” and “helpful” when I approached the counter at US Customs in Honolulu. This (obviously) aroused the Customs Officer’s suspicions...

» Continue reading this post (+ many more great photos) on Wayne's Blog...

Wine 'em and Dine 'em

For those unaware, there's a fortnightly poll over at myStorMan, where you can anonymously cast your vote on a new topic every couple of weeks. Our most recently ended poll asked what you do for lunch - do you make lunch at work, bring something from home or go and get lunch?

Well - the results are in, and it turns out that 50% of poll respondents bring in something from home! This yielded similar results internally here at StorMan, with over 60% of staff in the Australian office doing the same.

Our current poll question puts different modes of transport up against one another, so be sure to cast your vote over at myStorMan today!

Link of the Month

If you've ever watched the Terminator series of movies, you'll know that an artificially intelligent computer system like SkyNet is probably not the best answer when it comes to handing over control to an automated system. While we're not quite there yet, there is a neat little knowledge engine out there on the internet, called Wolfram Alpha.

Wolfram Alpha

Wolfram Alpha is like a search engine, but rather than just provide a list of results from websites like Google and others do, Wolfram computes information from many websites and displays the results as a series of facts. It is because of this fact (ed: pun!) that Wolfram is excellent for statistical information.

Visit Wolfram Alpha (link below) and try some of these searches: "life expectancy female age 40 finland" or "meters of railway in japan" or "australia fish production vs japan". I'm sure you'll agree that the results are amazing!

Secret StorMan Shortcut

This month's Secret StorMan Shortcut is CTRL + B
...I wonder what it does?

Agent Darran's Latest Gadget

DarranHi there - I'm Darran, one of StorMan's Technical Support Agents. Recently, I was asked to help out for a new eNews column - and here it is - Agent Darran's Latest Gadget. Each issue, I'll trawl through the deep depths of the internet and find you a funky piece of software, hardware or other interesting technological trinket.

 

Static Electricity Eliminator

Just this week I was zapped by a rather large static charge, which lead me to this month’s topic. Why are static zaps more common in winter, and are there any solutions to safely discharge this static build-up?

Static electricity is much worse in the winter months because the air is drier, and cold air holds less humidity. While the electrostatic discharge (the sparks) can be painful and also quite destructive, it is a form of electricity. This means that it can damage sensitive electronic components and also be dangerous around flammable vapours. Throughout your day, electrons are shifting all over your body and sometimes (like when you remove a jumper or exit your car), an excess of electrons attach themselves to your body. When you next touch a piece of positively charged material (your car door, your computer, or perhaps a co-worker), the electrons rush from you to the positive charge. The result: a static shock.

Static Electricity Eliminator

So how can you stop this from happening? The Static Electricity Eliminator (or SSE for short) appears to provide a solution. Simply attach it to your keyring and you'll always have it with you. If you think you are "charged," simply hold the SEE and touch the rubber tip to a grounded object (a metal desk leg, your car door, etc). You will see a little face flash on the SEE's screen, and you'll know you are static free. It's that simple. No batteries to worry about (because you are providing the electricity), you'll be able to use your SEE for years to come.

Welcoming Timm (with 2 m's)

This month we welcome our newest staff member, Timm, to the StorMan Sales Team. Having worked for National Storage for over 9 years, Timm brings with him a wealth of industry experience & knowledge.

Be sure to check out our News & Blogs page for Timm's latest posts, or check out his first two (linked below).

 

   
Facility of the Month

This month's Facility of the Month is Storage King Tauranga, located in New Zealand. We recently caught up with Amy for a quick chat during her busy Monday morning...

 

AP: "Congratulations on Facility of the Month, Amy. How long have you been at Storage King Tauranga?"

AS: "Thank you! I've actually been here since Day 1, when we opened in March of 2007. I am currently the Store Manager".

AP: "How many units do you manage?"

AS: "We have 300 here at the moment, but we'll eventually have around 900 once our second and third phases are complete".

AP: "What do you like best about StorMan, and what's your favourite StorMan feature?"

AS: "StorMan is user-friendly, with many features that help with the smooth day to day running of our facility, especially its integration with our security system, and the many benefits this will give with future expansion of Storage King Tauranga. If only StorMan could make the tea as well! As a manager, the reports available are very useful tools for business development and of course my particular favorites are the note & alert note features - a must for communicating with staff on customer accounts!"

 

You can find out more about Storage King via their website. Thank you to Amy and the crew at Storage King Tauranga for their time and input.

If you'd like your facility to be featured as a Facility of the Month, please get in touch with us.

Storage King

Storage King

» About StorMan eNews
StorMan eNews is a monthly publication designed & compiled by Andy P. + guest writers, and is © StorMan 2009. E&OE. We use publically available sources (web sites, magazines, news clips, etc) to help write our newsletters, and provide links where possible. All prices quoted, if any, contain GST (unless specified otherwise).
 
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